CliffReach / Privacy Policy
Privacy Policy
Who operates this website
CliffReach is a software brand developed and operated by Stone Cliff Digital LLC. This policy covers the marketing website at cliffreach.com, including its contact and launch-update forms. A future CliffReach application or paid service will have privacy information appropriate to that service.
Information you provide
If you send a contact message, we collect your name, email address and message. If you request launch updates, we collect your email address, optional first name, and a record of your consent. We also keep submission identifiers and limited security information to prevent spam and duplicate requests. If you contact us by email, we receive the information you choose to include. Please do not submit passwords, payment details, health information or other sensitive information through these forms.
How we use information
We use contact information to receive, respond to and follow up on your enquiry. We use launch-update requests to record your interest in CliffReach and your choice to receive product announcements. We also use limited technical information to operate the website, protect the forms and investigate delivery or security problems. Sending a contact message does not request marketing updates unless you select the separate, optional consent checkbox.
Launch updates and your choices
Joining the early-access list records a request for launch announcements and occasional product updates; it does not create an account, purchase a service, reserve availability or promise a launch date. The website currently records these requests without automatically starting an email campaign. You can withdraw your request or ask us to stop future product updates by emailing info@cliffreach.com. Any product-update emails we send will include a way to opt out.
Essential cookies and technical records
Opening an available online form creates an essential session cookie used to protect submissions against cross-site requests. The cookie is not used for advertising. Ordinary page browsing does not start a contact-form session. This marketing website currently has no analytics scripts, advertising pixels or embedded social-media trackers. Hosting services may record IP addresses, requested URLs, browser information and request times for delivery, security and troubleshooting. The form service also uses keyed hashes of email and network addresses for abuse prevention.
Hosting, email and access
The website is hosted with KnownHost. Hosting and email-delivery providers process information needed to provide those services. Contact messages are stored in private website storage and sent to the CliffReach team by email. Access is intended for the operator and authorized service providers supporting the website, enquiries and security. We do not sell contact details or provide them to third parties for their own advertising. Information may also be disclosed when required by law or when reasonably necessary to protect rights, safety or the service.
Storage and security
Website form records are encrypted in storage outside the publicly accessible website folder, and the website uses HTTPS. Contact notification emails and hosting logs are separate records and are not covered by that website-storage encryption. No method of transmission or storage guarantees absolute security. The forms are intended for ordinary business enquiries, not confidential or sensitive records.
How long information is kept
We retain contact enquiries for responding to the enquiry, related follow-up and necessary business records. We retain launch-update requests while they remain relevant to the requested updates or until you withdraw the request. Limited consent, opt-out and security records may be retained where needed to honor your choices, prevent abuse or meet applicable requirements. Website records currently have no automatic expiration schedule; requests to review or delete information are handled manually. Email copies, hosting logs and any backups are separate from the website database and may need separate review when addressing a request.
Access, correction and deletion
To ask what information we hold about you, request a correction or deletion, or withdraw a launch-update request, email info@cliffreach.com. Please identify the address used for your submission. We may need to verify the request before disclosing or changing information. We will review your request in light of the records we hold and applicable requirements. You can browse the website without submitting a form, and you can choose the email link instead of using an online form.
Other websites and policy changes
Links to Stone Cliff Digital and other websites lead to sites with their own privacy practices. If we introduce analytics, additional providers, accounts or other material changes, we will update this policy to describe the relevant practices. Questions about this policy can be sent to info@cliffreach.com.